This page was last updated on May 1, 2026.

This Cookie Policy explains how Miracle Corporation (“we,” “us,” or “our”) uses cookies and similar technologies across our website, applications, and services, including:

• our website (https://www.miracleml.com*
• customer-specific application environments (e.g., * .miracleml.com)
• integrations such as our Microsoft Teams application

What are cookies?

Cookies are small text files stored on your device when you visit a website. They are commonly used to enable core functionality and to understand how services are used.

How we use cookies

We use cookies in a limited and controlled manner for the following purposes:

1. Essential cookies (required)

These cookies are necessary for our services to function properly. They include:

• authentication and session management (e.g., login, security)
• load balancing and system performance
• maintaining user preferences

These cookies are always enabled and cannot be disabled.

2. Analytics cookies (website only)

On our marketing website, we use analytics tools (e.g., PostHog or similar providers) to understand how visitors interact with our site.

This may include:

• pages visited
• time spent on site
• general geographic region (based on IP)
• device and browser type

This information is used in aggregate to improve our website and does not directly identify you.

We do not use analytics cookies within our core application environments unless explicitly disclosed to customers.

3. Preference cookies

These cookies remember your settings (such as cookie preferences) to improve your experience.

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Third-party cookies

We use a limited number of third-party service providers that may set cookies, including:

• Analytics providers (e.g., PostHog)
• Authentication and identity providers (e.g., WorkOS or similar services)

These providers process information in accordance with their own privacy policies and only as necessary to provide their services to us.

Where cookies are used

• Website (miracleml.com): Uses essential, analytics, and preference cookies.
• Application environments (*.miracleml.com): Primarily uses essential cookies for authentication and operation. Limited analytics may be used to improve performance.
• Integrations (e.g., Microsoft Teams): Our integrations may use similar technologies (including analytics tools such as PostHog) to measure usage and improve functionality. These do not rely on traditional browser cookies in all cases but may use comparable tracking mechanisms.

Your choices

You can control cookie usage in several ways:

• Use our cookie consent banner (where applicable) to manage non-essential cookies
• Adjust your browser settings to block or delete cookies
• Use Global Privacy Control (GPC) signals where supported

Please note that disabling essential cookies may impact the functionality of our services.

Do we use advertising cookies?

No. We do not use cookies for targeted advertising.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page.

Contact

If you have any questions about our use of cookies, please email us at security@miracleml.com or by post to:

Miracle Corporation
2261 Market Street #5076
San Francisco, CA 94114
United States