This page was last updated on May 13, 2026.

This Cookie Policy explains how Miracle Corporation (“we,”“us,” or “our”) uses cookies and similar technologies across our website,applications, and services, including:

• our marketing website (https://www.miracleml.com)
• customer-specific application environments (e.g., * .miracleml.com)
• integrations such as our Microsoft Teams application

This Cookie Policy should be read together with our Privacy Policy at https://www.miracleml.com/legal/privacy-policy, which contains additional information about how we process your personal data, your privacy rights, and how to contact us.

We use Finsweet as the consent management platform (CMP) to manage cookie consent on our marketing website. Non-essential cookies and tracking scripts are technically blocked from loading until you have provided valid consent through our cookie banner. Essential cookies load immediately as they are strictly necessary for the website and application to function. Your consent choices are logged and retained as required by applicable law. You may withdraw or modify your consent at any time by clicking the "Cookie Settings" link in the footer of our website.

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What are cookies?

Cookies are small text files placed on your device when you visit a website or use an application. We also use similar tracking technologies, including web beacons, pixels, local storage, session storage, and server-side event tracking. All of these technologies are referred to collectively as "cookies" in this policy. They are used to enable core functionality, remember your preferences, and understand how our Services are used.

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How we use cookies

We use cookies in a limited and controlled manner for the following purposes:

1. Essential cookies (required)

These cookies are necessary for our services to function properly. They include:

• authentication and session management (e.g., login, security)
• load balancing and system performance
• security and fraud prevention
• remembering your cookie consent preferences (set by our consent management platform)
• Application state management within authenticated platform sessions

These cookies are always enabled and cannot be disabled.

2. Analytics cookies

On our marketing website (miracleml.com), we use Google Analytics to understand how visitors interact with our site. These cookies are only set after you have provided consent through our cookie banner. They are processed on the basis of your consent (GDPR Article 6(1)(a)). You may withdraw consent at any time by clicking "Cookie Settings" in the website footer.

This may include:

• pages visited
• time spent on site
• general geographic region (based on IP)
• device and browser type
• referring website or source
• interactions with page elements (clicks, scrolls) where session recording features are active

This information is used in aggregate and pseudonymous form to improve our marketing website and understand user behavior. Google Analytics processes this data in accordance with its Privacy Policy, available at https://policies.google.com/privacy. Where Google Analytics transfers data outside the EEA or UK, such transfers are governed by Standard Contractual Clauses or an equivalent lawful transfer mechanism.

We may use limited analytics and telemetry technologies within authenticated customer platform environments (*.miracleml.com) to operate, secure, maintain, debug, and improve the Services. These technologies are used solely in connection with providing the contracted Services to customers and are not used for advertising or cross-site behavioral profiling. Within authenticated customer platform environments, we use PostHog for product analytics, operational telemetry, debugging, and platform improvement. This processing is conducted under the terms of our License Agreement with each customer and is not subject to the public marketing website cookie consent banner.

3. Advertising/ marketing cookies (marketing website only)

On our marketing website (www.miracleml.com), we may use advertising and marketing cookies to measure the effectiveness of our marketing campaigns and understand how visitors interact with our advertisements. These cookies are only set after you provide consent through our cookie banner.

For example, we may use Google Ads conversion tracking technologies (such as the _gcl_au cookie) to measure ad performance and website conversions.

We do not use advertising or cross-site behavioral profiling technologies within authenticated customer platform environments (*.miracleml.com).

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Public-facing Marketing Website Cookies (www.miracleml.com)

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Authenticated Platform Cookies (*.miracleml.com)

The platform is accessible only to authorized users under customer agreements.

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Third-party cookies

We use the following third-party service providers that may set cookies or use similar tracking technologies in connection with our Services. Each provider processes information in accordance with its own privacy policy and only as necessary to provide services to us. Where these providers transfer personal data outside the EEA or UK, appropriate transfer safeguards are in place as described below.

• Analytics providers (e.g., Google Analytics, PostHog)
• Authentication and identity providers (e.g., WorkOS or similar services)

These providers process information in accordance with their own privacy policies and only as necessary to provide their services to us.

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Where cookies are used

• Website (miracleml.com): Uses essential, analytics, and advertising/marketing cookies.
• Application environments (*.miracleml.com): Primarily uses essential authentication, security, and operational technologies. Analytics or performance monitoring tools within authenticated application environment are used in connection with providing the Services under applicable customer agreements.
• Integrations (e.g., Microsoft Teams): Our Microsoft Teams integration may use analytics tools to measure usage and improve functionality. These technologies may not use traditional browser cookies but may use comparable mechanisms such as local storage or server-side event tracking. The following data may be collected through the Teams integration:
  
  • Feature usage and interaction data (which features are used, frequency of use)
  • Error and performance data
  • Session and authentication data necessary for the integration to function

Your choices

Cookie Consent Banner and Settings: When you first visit our marketing website, a cookie consent banner will be displayed. You may accept all non-essential cookies, reject all non-essential cookies, or manage your preferences by category. You may revisit and change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website. Withdrawing consent does not affect the lawfulness of any cookie processing that took place before withdrawal.

Global Privacy Control (GPC) Signals: We recognize and honor Global Privacy Control (GPC) browser signals as legally required opt-out requests. When we detect a GPC signal from your browser or device, we treat it as a valid request to opt out of the sale or sharing of your personal information and suppress any such processing automatically, no additional action is required from you.

Browser Settings: You can set your browser to block or delete cookies at any time. Note that blocking essential cookies may impair the functionality of our Services.

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Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, the technologies we use, or applicable legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Where changes are material, we will notify you through our cookie consent banner or, where you have an active account, by email. We encourage you to review this policy periodically.

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Contact

If you have any questions about our use of cookies, please email us at security@miracleml.com or by post to:

Miracle Corporation
2261 Market Street #5076
San Francisco, CA 94114
United States

For full details of your privacy rights under GDPR, UK GDPR, Swiss revFADP, and applicable U.S. state laws, please refer to our Privacy Policy at https://www.miracleml.com/legal/privacy-policy.